Why You May Not Get an Appointment Every Month

At Kantoko, the frequency of your appointments is carefully designed around your specific treatment plan. This means you may not receive an appointment every month, as we focus on guiding you through a treatment plan that prioritizes your stabilization and progress. Until you are stabilized, the frequency of appointments may vary depending on your needs and the guidelines we follow for psychiatric care.

How Our Support Works:

•Access to Care: Even though you may not have monthly appointments, you still have access to your care team 7 days a week. We’re here to answer questions or address concerns as they arise, ensuring you receive ongoing support throughout your treatment.

•Response Time from Doctors: Our doctors aim to respond to any inquiries within 2-3 business days. This ensures you are never left without guidance, even between appointments.

Legislative Guidance on Mental Health Care

Under Australian mental health legislation, treatment plans are developed with a focus on promoting and maintaining a person’s health and wellbeing while ensuring the least restrictive form of care. This is supported by laws like the Mental Health Act 2016 in Queensland, which emphasizes community-based care wherever possible and the need to support patients’ rights to recovery without unnecessary hospitalizations or treatments that restrict their freedoms. This ensures that appointments are scheduled based on clinical need rather than a rigid timeline.

•Tailored Treatment: Your care is designed to reflect your unique needs. The number of appointments is based on your treatment progression and psychiatric guidelines. Psychiatric legislation across states emphasizes patient-centered care, meaning your appointments may become more frequent or less frequent as you stabilize.

Our goal is to provide you with the right level of care at the right time, ensuring that your mental health journey is both supportive and effective.

For more information about psychiatric care and your rights under the Mental Health Act, you can explore Queensland Health’s Mental Health Act Guide or review guidelines provided by the Australian Government Department of Health.