Kantoko is a private telehealth service and is not a bulk-billing clinic.
A valid Medicare card is required to access care through Kantoko, but patients do not receive Medicare rebates for their consultations or subscription fees.
Medicare details are used solely for verification, clinical safety, and compliance purposes — not for bulk-billing or rebate processing.
1. Medicare Requirement
To access services at Kantoko, you must hold a valid Medicare card.
Your Medicare information is required to:
- Verify your identity during registration and clinical onboarding
- Access the Pharmaceutical Benefits Scheme (PBS) for subsidised prescription medications
- Participate in prescription monitoring programs such as SafeScript and QScript, ensuring safe and compliant prescribing of medications
These uses align with federal and state healthcare regulations to maintain patient safety and data integrity.
2. Bulk Billing and Rebates
Kantoko operates on a private billing model.
We do not bulk bill, and no Medicare rebates are issued to patients for appointments or ongoing monthly fees.
3. Assignment of Medicare Benefit
In some cases, patients may be asked to assign a Medicare benefit during a consultation.
This is an internal administrative process that allows Kantoko to allocate a Medicare component toward the cost of clinical services.
The assigned benefit does not result in a payment or rebate to the patient. Patients remain responsible for the monthly Kantoko fee, which provides access to:
- The Kantoko platform
- Prescription management
- Ongoing care coordination and support
- Internal ADHD resources